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If you have questions that requires immediate assistance, you can click the button below to chat live with our Customer Service team.

If we aren’t available, drop us an email at info@hattiesgifts.co.uk and we will get back to you!

General FAQs

Our hampers are proudly handmade in the United Kingdom. Our commitment to crafting hampers in the UK allows us to maintain quality control, support local artisans where possible, and reduce our carbon footprint.

Yes, it is gift ready! All our hampers are beautifully packaged and can be conveniently delivered directly to the intended recipient. Our packaging includes a lovely box sleeve, shredded paper, premium tissue paper, and a sticker for added elegance.

All the items included in your hamper will remain fresh for a minimum of three months upon delivery, allowing you to shop in advance without concerns about best-before dates.

Yes, you can include your gift message while at your cart by navigating to the 'comment box' section and selecting the "add gift message options".

Yes, we certainly do! We specialise in handling large volume and corporate gifting orders. Whether you're looking to impress clients, reward employees, or commemorate a special occasion, we have the capacity and expertise to meet your requirements.

All of our gifts come beautifully presented. We offer a range of reusable packaging for our hampers as well. We also make sure to source the best packaging possible at a great price for you.

We have descriptions on all of our hampers that outline what comes in each hamper. Make sure to look on the description tab when viewing the hamper.

We can offer Next Day delivery depending on the area you are sending to.

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped, which will include a tracking number you can use to check its status. You may also check on the Delivery information for updates.

We operate Monday through Friday from 9 a.m. to 5:00 p.m. For any queries outside of these hours, be sure to send us an email or message us on our online chat, and we will get back to you as soon as we can.
While we do deliver UK wide, we do not have the capability to deliver outside of the UK just yet!
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